Responsible Gaming at 8tk10

01Our Responsible Gaming Commitment

8tk10 takes its duty of care to Bangladesh players extremely seriously. We recognise that while the vast majority of players enjoy our platform purely as a form of entertainment — cricket betting, live casino, slots and crash games — a small number of individuals may develop patterns of play that become harmful to their wellbeing or their finances.

We are committed to providing a safe, transparent and fair gambling environment. This means giving players full access to account management tools, clear information about their rights, and easy pathways to seek help whenever they need it. Our responsible gaming programme is designed for the Bangladesh market and our support team operates during Bangladesh Standard Time (BST, UTC+6) every day.

03Warning Signs of Problem Gambling

Recognising the early signs of problem gambling is the first step towards getting help. If you notice any of the following patterns in your own behaviour or in someone close to you, we strongly encourage you to use our responsible gaming tools or contact our support team.

• Spending more money on gambling than you originally planned, or more than you can comfortably afford to lose.
• Gambling to recover losses — often called "chasing" — which leads to further losses and a cycle of increasing bets to break even.
• Neglecting work, family responsibilities, studies, or social obligations because of time spent gambling or thinking about gambling.
• Borrowing money from friends, family or other sources specifically to fund gambling activity.
• Feeling anxious, irritable, restless or unable to concentrate when not gambling — especially if these feelings are relieved by returning to gambling.
• Concealing the extent of gambling activity from family members, friends or colleagues — including hiding transaction records or minimising losses when questioned.
• Using gambling as a primary way to cope with stress, depression, loneliness or other difficult emotions rather than as a form of entertainment.

05Deposit Limits and Wager Controls

Setting a deposit limit is the simplest and most effective way for most players to ensure they never spend beyond their means. 8tk10 allows players to set daily, weekly or monthly deposit limits in Bangladeshi Taka (৳). Once a limit is active, it cannot be exceeded regardless of payment method — bKash, Nagad, Rocket, Upay or card.

Important note on limit increases: any request to increase a deposit limit is subject to a mandatory 7-day cooling-off period. This delay is designed to prevent impulsive decisions during a session or immediately after a loss. Requests to decrease a deposit limit take effect immediately — there is no cooling-off period for reductions.

07Tips for Safe and Enjoyable Play

These practical guidelines will help you keep gambling a fun and controlled part of your leisure time — and avoid the pitfalls that lead to problem gambling.

• Set a budget before you start and stick to it. Decide on your maximum spend for the session before you deposit — and stop when you reach it, win or lose.
• Only gamble with money you can afford to lose. Never use funds earmarked for rent, bills, groceries, tuition, loan repayments or family needs.
• Take regular breaks. Playing for extended periods without a break increases the risk of impulsive decisions. Use the session time limit tool to enforce breaks automatically.
• Do not gamble when you are tired, stressed, upset or under the influence of alcohol. Emotional or impaired states significantly increase the likelihood of poor decisions and problem gambling behaviour.
• Balance gambling with other leisure activities. If gambling is becoming your only hobby or source of relaxation, that is an early warning sign worth paying attention to.
• Remember that gambling outcomes are determined by chance. No betting strategy, lucky number, or past winning streak can predict or influence future results. Each bet is an independent event governed by certified RNG systems.