Data & Privacy

8tk10 Privacy Policy – Your Data, Protected

8tk10 is committed to handling your personal information with care, transparency and respect. This policy explains exactly what we collect and why.

📅 Effective Date: 1 January 2026

This Privacy Policy describes how 8tk10 ("we", "us", "our", "the Platform") collects, uses, stores and protects the personal data of users ("you", "the Player", "the User") who access or register on the 8tk10 platform at https://8tk10.pro. This policy applies to all services offered on the 8tk10 platform, including sports betting, live casino, slots, crash games, payment processing and customer support services.

By registering an account or using the 8tk10 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree to this policy, please do not use the 8tk10 platform. We encourage you to read this policy in full before creating your account.

Your privacy matters: 8tk10 does not sell, rent or trade your personal data to any third party for marketing or advertising purposes. Your data is used solely to operate the platform, fulfil legal obligations and improve your experience.

Here is a brief summary of how 8tk10 approaches data privacy. Full details are provided in the sections that follow.

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Data We Collect

Registration info, payment data, device/browser data, and activity logs — only what is necessary to operate the platform safely.

🔒

How We Protect It

256-bit SSL encryption on all connections. Restricted internal access. No plain-text storage of sensitive credentials.

🚫

What We Do Not Do

We do not sell your data. We do not share it with advertisers. We do not send unsolicited marketing without your consent.

✏️

Your Rights

You can request access to, correction of, or deletion of your personal data at any time by contacting our support team.

8tk10 collects personal data through several channels: directly from you during registration and account use, automatically through your use of the platform, and from third-party service providers that we use to operate the platform (such as payment processors and fraud prevention services). The categories of personal data we collect include the following.

  • Identity information: full name, date of birth, gender, and a government-issued identification document number when provided for KYC verification purposes.
  • Contact information: mobile phone number and email address used to register and communicate with 8tk10 support.
  • Financial information: deposit and withdrawal transaction records, mobile wallet identifiers (bKash, Nagad, Rocket) used for payments, and payment method confirmation data. 8tk10 does not store full card numbers or mobile banking PINs.
  • Technical and device information: IP address, device type, operating system, browser type and version, screen resolution, and mobile network operator. This data is collected automatically when you access the platform.
  • Usage and activity data: game history, betting records, session duration, pages visited, and click-stream data. This data helps us improve platform features and identify unusual patterns that may indicate fraud or problem gambling.
  • Communications data: records of support tickets, emails and chat messages you send to 8tk10 support. These are retained to maintain service quality and resolve disputes.
Minimum data principle: 8tk10 follows a data minimisation approach. We collect only the personal data that is genuinely necessary to operate the platform, process transactions, meet legal obligations, and keep the platform safe. We do not collect data speculatively or for purposes unrelated to the services we provide.

8tk10 uses the personal data it collects for the following purposes. Each use is linked to a specific legitimate reason — we do not use your data for purposes beyond those described in this policy.

  • Account management: to create, maintain and operate your 8tk10 player account, including processing login requests, managing account balances and enforcing account security.
  • Transaction processing: to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa and Mastercard, and to maintain accurate financial records of all transactions on your account.
  • Identity verification and fraud prevention: to verify your identity in accordance with KYC requirements, to detect and prevent fraudulent activity, money laundering, and underage gambling, and to comply with applicable anti-money-laundering regulations.
  • Customer support: to respond to your support requests, resolve account queries and complaints, and to improve the quality of our support services based on interaction records.
  • Platform improvement: to analyse aggregated usage data and identify technical issues, improve game loading performance, and develop features that better serve Bangladesh players. Aggregate data used for this purpose is anonymised wherever possible.
  • Responsible gaming monitoring: to identify indicators of problem gambling — such as significant increases in session frequency, deposit amounts or betting stakes — so that we can proactively offer responsible gaming tools and resources to players who may need them.

8tk10 processes your personal data on the basis of one or more of the following legal grounds, depending on the specific processing activity involved.

  • Contractual necessity: processing that is necessary to fulfil our contractual obligations to you as a registered player — including account creation, transaction processing and service delivery.
  • Legal obligation: processing that is required to comply with applicable laws and regulations, including anti-money-laundering requirements, KYC obligations, tax reporting requirements and responsible gaming regulations.
  • Legitimate interests: processing for purposes such as fraud prevention, platform security, service improvement, and responsible gaming monitoring — where these interests are balanced against your privacy rights and do not override them.
  • Consent: processing for optional purposes — such as sending you promotional communications about 8tk10 offers — which we only carry out where you have given your express consent, and which you may withdraw at any time by contacting support.

8tk10 does not sell your personal data. We share it with third parties only in the specific, limited circumstances described below. In all cases, we take reasonable steps to ensure that third parties who receive your data handle it in accordance with applicable data protection standards.

  • Payment service providers: your payment transaction data is shared with the relevant mobile wallet operator (bKash, Nagad, Rocket) or card payment processor (Visa, Mastercard) solely to the extent necessary to process your deposit or withdrawal. These providers operate under their own privacy policies and applicable financial regulations.
  • Identity verification and KYC providers: where you are required to complete KYC verification, your identity documents may be shared with a third-party identity verification service. These services are bound by contractual obligations to use your data solely for verification purposes.
  • Regulatory and law enforcement authorities: 8tk10 will disclose personal data to regulatory bodies, law enforcement agencies or government authorities when required to do so by law, court order, or in response to a lawful regulatory request. We will notify you of such disclosure where legally permitted to do so.
  • Technology and infrastructure providers: we use third-party cloud hosting, database management and cybersecurity services to operate the 8tk10 platform. These providers may process your data on our behalf under data processing agreements that restrict them from using your data for their own purposes.
No advertising data sharing: 8tk10 does not share your personal data with advertising networks, data brokers, social media platforms or any other third party for marketing, retargeting or profiling purposes. Your data stays within the 8tk10 ecosystem and the limited third-party service providers described above.

8tk10 understands that financial data is among the most sensitive categories of personal information. We take specific measures to protect the financial data of our Bangladesh players, who primarily transact using bKash, Nagad and Rocket mobile wallets.

When you make a deposit or request a withdrawal, 8tk10 records the transaction amount, the payment method used, the mobile number associated with your wallet (masked in display), and the transaction timestamp. 8tk10 does not store your bKash, Nagad or Rocket PIN, password or full account credentials at any point. Payment authentication is handled entirely by the respective mobile wallet operator's own secure system.

Transaction records: All deposit and withdrawal transaction records are retained for a minimum of 5 years from the date of the transaction in accordance with financial record-keeping obligations. These records are used solely for account management, dispute resolution and regulatory compliance purposes.

8tk10 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply to the main categories of personal data we hold.

  • Account data: retained for the duration of your active account relationship with 8tk10, plus a minimum of 5 years following account closure to meet regulatory and legal obligations.
  • Financial transaction records: retained for a minimum of 5 years from the date of the transaction in accordance with applicable financial record-keeping laws.
  • Support and communications data: retained for a maximum of 3 years from the date of the last communication, after which it is deleted or anonymised unless a longer retention period is required by law or an open dispute.

8tk10 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures are regularly reviewed and updated to reflect evolving security standards and threats.

Our security infrastructure includes 256-bit SSL/TLS encryption for all data transmitted between your device and the 8tk10 platform; encrypted storage of sensitive personal data at rest; strict role-based access controls that limit which staff members can access personal data and for what purpose; regular security audits and penetration testing; and automated monitoring systems that detect and alert on unusual access patterns or potential data breaches in real time.

Security responsibility: While 8tk10 takes its data security obligations seriously, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong password, do not share your login credentials with anyone, and contact our support team immediately if you suspect your account has been compromised.

As a user of the 8tk10 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team using the email address at the bottom of this page.

  • Right of access: you may request a copy of the personal data that 8tk10 holds about you. We will provide this within a reasonable timeframe following identity verification.
  • Right of rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it. We will action correction requests promptly.
  • Right of erasure: you may request deletion of your personal data in circumstances where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent for consent-based processing. Note that certain data may need to be retained to meet legal obligations even following an erasure request.
  • Right to object: you may object to processing of your personal data based on legitimate interests — for example, objecting to receiving promotional communications. We will stop the relevant processing unless we have compelling legitimate grounds to continue.
  • Right to data portability: where processing is based on your consent or the performance of a contract, you may request that we provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.

To exercise any of your data rights, email our support team at [email protected] with the subject line "Data Rights Request" and include your registered mobile number for identity verification. We aim to respond to all data rights requests within 30 calendar days.

8tk10 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and analyse platform usage. The following categories of cookies are used on the 8tk10 platform.

  • Essential cookies: strictly necessary for the platform to function. These include session cookies that keep you logged in during your visit, security tokens that protect against cross-site request forgery, and cookies that remember your language preference. These cannot be disabled without breaking core platform functionality.
  • Analytics cookies: used to collect aggregated data about how players use the 8tk10 platform — such as which pages are most visited, where users navigate after registration, and which game categories generate the most engagement. This data is used in anonymised form to improve platform features.
  • Preference cookies: used to remember your settings and preferences on the 8tk10 platform, such as your chosen display language and any responsible gaming tool settings you have configured. Disabling these cookies will not prevent you from using the platform but may require you to re-enter your preferences on each visit.

Most modern mobile browsers allow you to manage cookie settings. You may clear cookies or restrict their use through your browser or device settings. Note that disabling essential cookies will affect your ability to log in and use the 8tk10 platform normally.

The 8tk10 platform is strictly for adults aged 21 and above. 8tk10 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been submitted by or collected from a person under 21, we will delete that data promptly and close any associated account. If you are a parent or guardian and believe that a minor has registered on the 8tk10 platform, please contact our support team immediately so that we can take action.

Age verification: 8tk10 reserves the right to request age verification documents at any time. Accounts where age cannot be confirmed to be 21 or above will be suspended pending verification. Any funds in an account belonging to a person under 21 will be handled in accordance with our Terms & Conditions and applicable law.

8tk10 reserves the right to update or amend this Privacy Policy at any time. Where changes are material — for example, where we introduce a new category of data collection or a new purpose for processing — we will make reasonable efforts to notify registered players via the contact details held on their account before the changes take effect. The updated policy will be posted on this page with a revised effective date.

Your continued use of the 8tk10 platform following the posting of any amendment to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree to the changes, you must stop using the platform and may request account closure by contacting our support team.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how 8tk10 handles your personal data, please contact our support team by email. Include your registered mobile number in your message so that we can verify your identity before processing your request.

[email protected]

Our support team is available every day during Bangladesh Standard Time (BST, UTC+6) business hours. We aim to acknowledge all privacy-related enquiries within 2 business days and resolve them within 30 calendar days.

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